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Register Find out moreIf your booking was made through malaysiaairlines.com, you may retrieve it here to make any changes to your itinerary. If your booking was made through a travel agent, please contact your travel agency.
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Government Travel
Malaysia Airlines provides the service to oversee and ensure that all official travel of the Government of Malaysia (GOM) on WPUA/WPM is smooth and in accordance with the directive from Ministry of Finance and Prime Minister’s Office. We coordinate between GOM and travel agents on WPUA/WPM policies. We are here to advise on any travel related enquiries.
Frequently Asked Questions
Enjoy a special discount for government officials on official duty.
Available on selected promotions.
We offer special fares for group movement.
- For Business Suite, Business Class and also for group movement.
- For Economy Class Counter B17 (KLIA only).
Government officers can convert regular Enrich card to GOM Enrich card for free. Kindly email enrich@malaysiaairlines.com
- 55kgs – Business Suite
- 50kgs – Business Class
- 40kgs – Economy Class
Your gateway to over 900 destinations and access to 600 lounges.
- Online
- Mobile check-in
- Telephone check-in for Business Suite and Business Class
- City check-in at KL Sentral
- Fast kiosk & MH kiosk check-in
Free In-flight meals and special orders:
- 25 menus for Chef-on-Call
- Fine dining for Business Suite and Business class
- 20 special meals to suit your diet
- Skysnacks for long haul flights
- Selection of movies, TV shows & chart topping music
- For Business Suite, Business Class, Enrich Gold and Enrich Platinum Travellers.
- Also available for Economy Class Travellers.
Ticket refunds can be processed online through the MHGOM Portal. For tickets issued before June 2021 kindly email salesportal@malaysiaairlines.com for refund.
Invoices can be retrieved online through MHGOM Portal.
Domestic
No show fee RM50 + SST
Change of date: No Charges but subject to same class availability
Reissuance fee No Charges
Refund Fee for EYCL : Tickets issued after Feb 2021 – No charges
Refund Fee for Business Class : Refund fee applies
International
No show fee RM150
Change of date: No Charges but subject to same class availability
Reissuance fee No Charges
Refund Fee for Economy Class ticket issued after Feb 2021 – No charges
Refund Fee for YIFMH fare : Refund fee applies
Refund Fee for Business Class : Refund fee applies
Commercial Services
� Malaysia Airlines Berhad Reg. No. 201401040794 (1116944-X)
� Malaysia Airlines Berhad Reg. No. 201401040794 (1116944-X)