Redeem Points

Designed by travellers for travellers, Smart Traveller is a global travel membership programme powered by the world’s largest airport hospitality group, Plaza Premium Group. Avid travellers can benefit from extensive perks and unlock even more with the ability to earn and redeem points throughout the airport journey. ​


​Now Enrich members can convert Enrich Points to ST Points and vice versa to enjoy a range of premium airport experiences such as lounge access, airport hotel stays, and airport Meet & Assist, among others. Take advantage of new experiences with every exchange.​




How to convert ST Points to Enrich Points

Log in to your Smart Traveller apps

Go to 'Convert my Points' > Smart Traveller Convert to Partner > Select Enrich

Login to your Enrich account and verify your phone number.

Jump back to Smart Traveller apps. Choose the number of Points to be converted and press "Confirm" ​

Enter the one-time password​




How to convert Enrich Points to ST Points

 Step 1

 Log in to your Enrich Account.

 Step 2

 Select “Redemptions” tab and then “Catalogue”​

 Step 3

 Select “Smart Traveller”​

 Step 4

 You will be redirected to the Smart Traveller website. ​

 Step 5

 Log in to your Smart Traveller account.​

 Step 6

Select the total amount of Enrich Points you would like to redeem for ST Points and “Confirm”.​



Important Notes​

  • Please ensure your name, phone number and email address in your Enrich account matches with the information registered with your Smart Traveller account to avoid the transaction being rejected.​
  • Please contact Enrich at 1-300-88-3000 (within Malaysia) / 6-03-7843 3000 (outside Malaysia), or email to update your necessary information before you proceed with the conversion.​



Explore the all-new Plaza Premium Lounge at KLIA on your next outbound trip.


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