Get immediate support when you need it.

Our Premier Line Contact Centre is a dedicated service channel, designed to meet the needs of Enrich Gold and Platinum members. All Elite members can enjoy quick ticketing, Enrich-related services and instant support with access to our customer service representatives.

Service Hotline​

• Premier Line Contact Centre +603 7622 2111​

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Business Hours​

• Enrich Platinum​
  Available 24 hours daily, including public holidays​
   

• Enrich Gold​
  Available from 8am to 12am (MYT) daily, including public holidays​

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For in-person assistance, visit our new Malaysia Airlines Ticketing Office in Paradigm Mall located at CF 18 & CF 30, Concourse floor anytime from 10am to 10pm (MYT), Monday to Sunday, including public holidays. ​

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Our Premier Line offers more options and flexibility, as part of our commitment to delivering better service and quicker resolutions for our valued members. We look forward providing uninterrupted convenience and accessibility for our top-tier members.​

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Not an Enrich member yet? Sign up now to enjoy travel and lifestyle privileges, including special welcome rewards.